FAQ
How do I use the mask?
Cleanse your face before applying the mask with your free applicator brush. Leave it for about 10 minutes until fully
dry. Rinse off with warm water and pat
dry with a fresh towel.
Why the Brush?
It is more hygienic than using your fingers and you will get an even coverage.
It is also a much faster way to apply our mask and helps not to waste product! Remember to wash your brush after mask application. If possible point it downwards to help it dry quicker.
I feel a tingle, is that normal?
Yes! Our Face Mask is full of active ingredients. This tingle is good and means that the ingredients are working to tackle the impurities on your skin while you relax.
Does this product treat acne?
Our product draws out toxins, pollutants, and oils that clog the pores. It can be incorporated into any skin routine but will not cure acne alone.
What if I have experienced breakouts
after first use?
This mask detoxes, invigorates, refines, and brightens your skin. When detoxing the skin sometimes breakouts occur.
If you experience a few spots after using the mask, don’t worry, it generally means it is doing its job!
All the sebum is being drawn to the surface of the skin, so once you have moved past this phase, your skin should be clear, and you won’t experience this every time you use the mask.
If your spots are in the areas where you normally have enlarged pores and congestion, then this is called a purge and it is a good thing! If your spots are outside of these areas, then the product may not be right for your skin.
Is your product tested on animals?
B.M.D COSMETICS is not tested on animals. We love our furry friends and are cruelty-free.
What is the shelf life of your products?
Our products do have a typical shelf life of 24 months. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer.
I'm pregnant. Is it safe to use your product?
Our mask doesn't contain any chemicals that can harm you or the baby.
It contains a very small amount of preservative just to preserve the efficacy.
be aware that each jar may contain vitamin A However, we do recommend seeking your doctor’s advice if unsure.
I have eczema / rosacea. Can I still use the mask?
Please do a patch test at least 48 hours before you use it. You might experience a mild tingling sensation on your first use.
Although it doesn’t contain any ingredients that might trigger eczema or rosacea, everybody is different, so we suggest to check with your doctor if you’re sensitive to any of the ingredients.
Are your products gluten free?
Yes, all of our products are gluten free, and do not come in any contact with gluten during production.
My product has dried out?
Don’t worry this happens.
Please store in a dry area not your bathroom as sometimes the steam from your shower can dry our mask out.
Add a few drops of water or your favourite face oil and mix. this will renew your product.